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For Hawaii personnel, our HING location in Hilo is listed on the site, so you can make an appointment online. Please ensure you bring the child(ren)'s original Birth Certificate and Social Security Card (cannot be laminated). Thank you. Or, set up an appointment online. There is a verification and application approval process that needs to be completed through the TA before the personnel record is added/updated. We are dedicated to providing quality customer service to all of our customers while strictly adhering to all pertinent rules and regulations. APPOINTMENT INSTRUCTIONS As a reminder, DEERS/IDCC does not handle questions with regard to TRICARE. No one returns our calls, and we can't make appointments. How to Update DEERS Adding or Removing Family Members Only sponsors can add or remove family members: Go to a local ID card office. The ID Card Office on March AFB can assist in processing CAC cards and dependent ID cards through the DEERS RAPIDS system. Army Active & Reserve Project Office: 888-276-9472 Air Force Project Office: 210-565-2089 Navy Project Office: 901-874-3425 Marine Project Office: 703-784-9188/9189/9190 Coast Guard Project Office: 202-795-6642 PHS Project Office: 240-453-6038/6131 Foreign Documentation Monday-Thursday,7:30 a.m. to 3 p.m.& Friday,7:30 a.m. to noon All College students 21 to 23 years of age must bring a letter from their school registrar's office stating that they are enrolled full time in an accredited college in pursuit of an Associate Degree or higher. Copies of original or certified true copies are not acceptable. Click. Schedule appointments at:(https://idco.dmdc.osd.mil/idco/#/). DMDC Information Fax Numbers: 800-336-4416 and 502-335-9980. 0900-1400, Wed 0900-1400, Thurs. If you no longer wish to keep your appointment, please visit the website above to cancel, or call the ID Card Center at. ID Cards / DEERS Address 650 Monroe Ave | Room 123 | Ft Eustis, VA 23604 ID Card Office Phone Numbers: (757) 878-0948 or (757) 878-2564 For Appointments: Rapids ID Card Office Online: https://idco.dmdc.osd.mil/idco/#/ Walk-in Hours: Mon: 0930 - 1500 Tue: 0930 - 1500 Wed: 0830 - 1500 Thur: 0930 - 1500 Fri: 0930 - 1500 Marine Corps CAC/PKI Office (703) 784-2750. End of Active Service (EAS)/Discharge: DD Form 214 (Member 4) The MAGTFTC/MCAGCC Command Pay and Personnel Administrator provides pay and personnel administrative support to Navy Personnel attached to MAGTFTC/MCGACC. This section is responsible for: Evaluations, Duty Info Updates, UIFs, myDec, myEvals, SDAP, OS Tour Data, IEB, Awards and decorations. All military personnel/Civil Servants/Contractors whose CAC card has been stolen must bring a theft report from a Police Station. PASS & ID. Marine Corps Air Ground Combat Center Twentynine Palms, Hosted by Defense Media Activity - WEB.mil. If I ever get called up my next stop is the Commanding Officers office to put them o report. To help us serve you better, please make sure you have everything you need prior to your visit. The ID Card Center in Building 59 may be contacted by phone at (910) 451-2727/4223, and the ID Card Center Satellite Office at Stone Bay may be contacted by phone at (910) 440-2061. 0730-1530, Fri. 0730-1530, US Army (Los Alamitos) 4235 Yorktown Ave, Bldg 18, Los Alamitos, CA 90720, Phone: (562)-795-1172 Hours: Mon. A DD Form 1172-2 may be picked up at the nearest ID issuing facility if all identification and eligibility are met; see MCAS Miramar ID Card Center Customer Service Information flyer for a site near you. We went to the office July 11th and found a note on the door that the office was closed the 11th and 12th. Please keep record of your appointment confirmation number, and read all of the conditions, as more than one might apply to your specific situation. Once handled exclusively over the phone, the one-person office sought a more modern solution to serve their customers better, which led to the use of the RAPIDS scheduler. Please schedule one appointment slot per each individual requiring service. . If the expiration date of a State driver's license is blank or displays ''military,'' the VO is required to enter the following as the expiration date of the driver's license: DMDC will no longer allow DEERS/RAPIDS Sites to utilize an EXPIRED State Drivers License as an identity document. Newborn Children - Birth certificate and social security card are required for new born children. If you feel sick, stay home as your health and our health is extremely important. Additionally, valid supporting documentation MUST be provided. Either revise the message - or return the calls. Questions/concerns should be emailed to99FSS.FSPD.Retirments-Sepations@us.af.mil. MARADMINS are not authorized as proof of promotion. My Husband is disabled, I've been trying to help him, but I'm not getting any help from you, Please answer my calls. Retirees: Fill out a DD-1172. Scheduling for Multiple IDs/Transactions This is an unofficial Department of Defense (DoD) website. 0800-1600, Tue. We will do our very best provide a solution for your situation. For more information concerning the Stone Bay IDCC, please call 910-440-0158/2061. (504) 697-9734. If you are a newlywed, have a newborn child, have adopted a child or have a dependent over 21 and under the age of 23 in college, you will need to provide proper documentation. Individuals will be scheduled based upon Skip to content Search for: Home Events Calendar Food Club Lunch & Recovery Food Trailer Lunch & Recovery Food Truck Central Kitchen Menu Rickenbacker's Robin's Roost Crosswinds Dining Facility Upon arrival, notify service counter about each scheduled appointment. SITE NAME: MCB HAWAII (KANEOHE BAY) Wait times for appointments is usually no more than one day. Both locations are open Monday through Friday from 7:30 a.m. to 3:15p.m. DEPENDENT ID CARDS Renewal of the ID will then be required. Official and No-Fee passport services have been reinstated as of 12 March 2020. Students - Age 21 and 22 (only if they are attending school FULL time), must provide a letter from the school certifying the dependent is enrolled as a full-time attendee. Assistance can also be obtained through your parent Civilian and/or Military Personnel offices or by calling (910) 451-2727. We are closed for lunch from 12:00-1:00 p.m. however, we may close our doors at 11:40 a.m. to ensure we are able to process customers currently waiting. Select an option below to update your CAC, manage sponsor or family member ID card information, or find a RAPIDS ID Card Office. The IDCC supervisor has the ultimate decision to close without prior notice. Family Members Card: Yes About Us. 502-624-4401 ID Office Alt Phone 502-624-1667 Ft Knox ID Card Facility Website RAPIDS Appointment Scheduler Mon 0730 - 1600 Tue 0730 - 1600 Wed 0730 - 1600 Thu 0730 - 1600 Fri 0830 - 1600 Sat Closed Sun Closed Hours Info Walk-ins accepted during hours listed. Click here for more information. The ID Card office has a new phone system! Step 1 Please allow up to two duty days for a response. A New Enrollments make appointment. Hours of Operation. Appointment Late Policy Appointments take priority and walk-ins may be subject to varying wait times. Illegitimate child: Voluntary Acknowledgement of Paternity or Judicial Determination of Paternity is required as well. DEERS/RAPIDS ID CARD OFFICE. Monday-Thursday,7:30 a.m. to 3 p.m.& Friday,7:30 a.m. to noon, ADDRESS: Update ID Cards, DEERs & Awards/Decorations/Appointments, 99FSS.FSPD.Retirments-Sepations@us.af.mil. Once all out processing documents have been reviewed, the final out appointment will be scheduled. Walk-in service will be limited Monday through Friday and appointments are highly encouraged. POC: (760) 830-7455 The digitally-signed DD Form 1172-2 now serves as an electronic verification from the Sponsor. 0800-1600, Fri. 0800-1600, ALL ID CARD SEEKERS: Appointment Hours: Mon-Thurs 0730-1600 Fri 1300-1600. Walk-In services are available during our normal operating hours with the exception of days scheduled for TBS and MSG Students. If you have a confirmed appointment, please arrive before you scheduled time. . Secondary: A second Primary ID or Social Security Card, voter's registration card, Birth Certificate, or Veterans Health Identification Card (VHIC) . Sponsor gives dependent General Power of Attorney (POA)and dependent presents original General POA at time of service. Below are some quick references of those services. DEERS/Official Passports/ID Card Center 2034 Barnett Avenue, Suite 102 (Little Hall) Quantico, VA 22134 703-784-2750 DSN: 278-2750 For CAC, DEERS and ID Cards: Walk in Hours Monday-Thursday 0700-1500 Friday 0700-1330 Appointments Monday-Thursday 1300-1500 Friday 1300-1400 Passports are "By Appointment" only. CAC PIN RESETS (Blocked CACs) will be handled at the DEERS/ID Card Center. MCIEAST-MCB Camp Lejeune hasa dress code for entering any military establishment on baseby order of the Commanding General. DEERS ID Office Phone Number : 253-512-8080. All. Find a deers office locations near you today. DEERS Site Security Manager: (760) 830-5365 Email DEERS at smbplmsg-1deers@usmc.mil. TheID Card Center will scan the form into the DEERS Rapids system. We are still under COVID-19 restrictions IAW CDC guidelines and will enforce whatever is necessary to make the IDCC a safe place. Applicants for a CAC must be sponsored by a DoD government official or employee. A notarized copy may not be considered a certified copy depending on the laws of the state that issued the original document. Quantico, VA 22134, Passport Agent (1/23/2014); Joint Inter-Service Instruction AFI 36-3026 IP, Volume I, https://www.defense.gov/Newsroom/Releases/Release/Article/2647714/department-of-defense-extends-uniformed-services-identification-card-expiration/. Any unusual circumstances will be approval by a supervisor or SSM in the absence of a supervisor. Please be advised that there will be no walk-in or appointment services on these dates. New Hires (must be already added by authoritative service feed). Common Access Card Update Email Address. The Uniformed Services have agreed to assist each other in verifying ID card eligibility. Civilian Employees must have their Civilian Personnel Office enter their information into DEERS. 8604 HANGAR LOOP DR, BLDG #411TAMPA, FL 33621. CONTINUE. Effective Sept. 1, 2022, the Camp Lejeune DEERS/ID Card Center will be open onFridays from 7:30 a.m. to 3:15 p.m. for appointments. Please keep in mind that this office can adjust the sign in times for walk-in customers due to reaching maximum capacity, which is when there is a high volume of customers waiting to be seen and the expected processing times. IDs no longer acceptable Walk-ins/Emergency IDs: Mon Fri: 8 AM-11 AM, Military Personnel Flight Both locations will take their last customer at 3:15 p.m. The sponsor has the following options to complete the DD Form 1172-2 for their dependents: PLEASE NOTE: For college students aged 21-23, Sponsor must indicate that he/she "provide over 50% support " in Block 21 of the DD Form 1172-2. JBSA-Lackland: 802fss.fsmps.idcard@us.af.mil, JBSA-Randolph: 802fssol-b.customersup@us.af.mil, HOURS: We ask for the safety of those around you that if you are displaying any symptoms of being ill or have had contact with anyone whos tested positive for COVID-19, that you wear a protective mask or coordinate a visit for a later date. JBSA-Randolph: If any changes need to be made to a record, the Sponsor must be present or a valid Power of Attorney must be presented each time. The embassy in which the country that the document(s) originates from may also be contacted for assistance. These forms can now be downloaded from Milconnect at: www.dmdc.osd.mil/milconnect. JBSA-Randolph:550 D Street East. *Center is closed on weekends and all Federal holidays, Upcoming Events -- Please be advised that there will be no walk-in or appointment services on these dates, 25 November-Office Closure (Day After Thanksgiving), 13 Dec- DCSA NEX Support (0700 to 1000, services available after 1000). We have been trying to make appointment for ID cards. The Total Force Service Center (TFSC) is also available to help answer questions. 0730-1530, Wed. 0730-1530, Thurs. 0900-1400, Fri. 0900-1400 The expiration date of the DoD ID card being issued, or. Civilian Employees that have enrolled and are entered into DEERS should still call to verify DEERS enrollment at 1-800-538-9552, Option 3 and ensure your end date is correct. OTHER ID CARD/DEERS LOCATIONS . Your feedback will help us maintain the quality of excellence you expect. Monday-Wednesday, Friday,7:30 a.m. to 3 p.m.& Thursday,7:30 a.m. to noon This letter will also be needed during the issuance of the ID card, if the dependent is getting it issued at another facility, or at a later time. POC: (760) 830-7455/7551. The primary document must be a valid photo ID. Retirees Bring your current/expired government issued ID card and your retirement orders or DD Form 214. Please keep a copy of your appointment confirmation in the event you need to cancel or reschedule your appointment. If visa is required the passport application will be submitted no earlier than 120 days and no later than 80 days prior to departure date. Utilize the remote ID card processing option. Lost, Missing, Destroyed, Confiscated or Stolen CAC, 1172-2 Form for Dependent ID Card Issuance/Renewal, Disabled American Veteran 100% - DEERS Enrollment, Age 21 to 25 Child and/or Step-Child - ID Issuance/Renewal, Medically Incapacitated Child - DEERS Enrollment & ID Issuance, Adoption/Pre-Adoption of a Child - DEERS Enrollment, Unremarried/Unmarried Former Spouses & Unremarried/Unmarried Abused Spouses, Hosted by Defense Media Activity - WEB.mil. Schedule an appointment online:https://idco.dmdc.osd.mil/idco/rapids-appointments.dmdc.osd.mil Schedule an in person appointment. The following functions are available: 1. Drivers License and Social Security Card). For all other online ID Card requests, please follow the instructions below: Online Services: We offer the following online services:Dependent/Retiree renewals, initial enrollment in DEERs, Replacement of lost/stolen Dep/Ret ID cards, Changes in affiliation (AD to Retired/Retired to 65/100% DAV/Age 21 to 23 full time student/Age 23 with Tricare young adult. Primary: Military ID, Drivers License, Passport. Also need a copy of DD 214. Bldg 3200, Rm 118. 2, Area A Wright-Patterson AFB, Ohio 45433 Hours of Operation: 7:30 a.m. - 3 p.m., M-F (Appointment Only) *Closed Saturday, Sunday, & Federal Holidays Nellis 99th Force Support Squadron Marketing 2023. *Once you have a signed DD Form 1172 please move to Step 2 of our process*, PHOTO SHOULD NOT BE OLDER THAN SIX MONTHS. Appointments can be scheduled by phone or online at: After you book your appointment, you will receive an email with your confirmation number and a list of conditions for attaining your ID card. Appointments can be scheduled by phone or online at: https://idco.dmdc.osd.mil/idco/#/locator After you book your appointment, you will receive an email with your confirmation number and a list of conditions for attaining your ID card. The ID Card Center is located at the Camp Lejeune Reception Center in Building 59 which is located on Molly Pitcher Rd, and there is a satellite office located atStone Bay in BuildingRR-4 which is located onRifle RangeRd. SITE ID: 102095. JBSA-Fort Sam Houston:210-221-0415 Applicant needs to bring letter (Commissary Letter)from the VA that states rated 100% Service-Connected or 100% Unemployable Service-Connected and Honorable Discharge. For a list of acceptable forms of identification, please view the Identity Source Documents listed onright of this website. POC: (760) 830-7551. Active Duty and Reserve Members Two forms of identification; one must have a picture, bring your current/expired government issued ID card and your work email address. 3. Call 1-800-538-9552 (TTY/TDD: 1-866-363-2883) Fax updates to 1-800-336-4416 (Primary) or 1-502-335-9980 (Alternate) Mail updates to: TriCare Young Adult Program The central source for identifying, authenticating . Customers will need to know their confirmation number to cancel or reschedule an appointment. When adding a spouse to DEERS, the Sponsor must bring the following documents for their Spouse: Marriage Certificate, Birth Certificate, Social Security Card, & a photo ID. Select "Make Appointment" 3. However, you can also call 1-808-844-6607 and book an appointment. How to find deers office locations near me Open Google Maps on your computer or APP, just type an address or name of a place . Combat Center Personnel Officer/SNOIC: (760) 830-1800, DEERS Site Security Manager: (760) 830-5365 phone. Walk-in sign ups can be modified to end sooner if maximum capacity is reached in the waiting area. Or any other form of picture ID, if the AFID card is lost or stolen. Call the DMDC/DEERS Support Office (DSO): (800) 538-9552. Contact your respective Project Office below to get DEERS updated. IDCC Hours of Operation for Bldg. POC: (760) 830-7551/7450. For initial enrollment, please see Child and/or Step-Child DEERS Enrollment under Resource Downloads. We regret any inconvenience this may cause. UNIFORMED PERSONNEL ARE A PRIORITY FOR ANY WALK-INS. Closed Weekends, Federal Holidays & USAFA Resiliency Days. Documentation to bring a marriage license, birth certificate, adoption papers; or a letter from the school registrar certifying full-time course of study leading to an associates degree or higher and anticipated graduation date. Hickam Joint Base Pearl Harbor ID Card/DEERS Appointments Available, M-F: 0800-1530 Self-schedule your ID appointment at: https://idco.dmdc.osd.mil/idco/#/ . This office handles all DEERS updates, and issues Common Access Cards (CACs) and dependent and retiree ID cards. A session may consist of (1) CAC ID or up to (2) Dependent ID Cards. The sponsor must be present for all dependent ID cards. Office hours:Monday Friday 7:30 a.m. 4 p.m. (closed on all federal holidays and days associated with a federal holiday.). steven.kennaugh@usmc.mil, Alternate APC Name: Douglas Aparcio An acceptable document can also be downloaded fromwww.studentclearinghouse.orgfor a small fee. Appointment timelines A scheduled appointment can take between 15-30 minutes per session. Customers with confirmed appointments are seen before all walk-in customers, who are then seen in order of sign in. Officer & Enlisted Promotions: 99FSS.FSPD.Promotions@us.af.mil Sponsors are required to be present at the time of enrollment and for ID card issuances unless a valid unexpired original Power of Attorney is presented or the Sponsor provides the dependent a DD Form 1172-2 by going to Rapids Self Service (RSS) at (https://www.dmdc.osd.mil/self_service/) using their Common Access card (CAC) on a CAC-enabled computer. Sponsor can digitally sign DD Form 1172-2 with CAC using RAPIDS Self-Service (RSS): If sponsor completes DD Form 1172-2 by hand, it must benotarized and signed by the sponsor. DEERS/RAPIDS maintains personnel and benefits information for active retired and reserve uniformed service personnel, DOD civil service personnel, DOD contractors requiring logical access and. Updating Your Contact Information Contact information includes your address, email addresses or phone number(s). SURROUNDING ID CARD OFFICES US Navy (Norco) 1999 4th Street, Norco, CA 92860, Phone: (951) 273-4878 Hours: Mon. Any individual aged 18 or over must present two forms of valid, unexpired (date on physical ID must NOT be expired. Only a 5-minute grace period granted to late customers. This informationis completedby the UnitSecurity Manager, not the DEERS/ID Card Center. If you have lost your identification card or it was stolen, you must complete the below form, file a report with the Provost Marshal's office in Building 819, and have both a Provost Marshal representative and someone from your chain of command sign the below form before you may have a new identification card issued to you. Sponsor is present with their dependent(s) for ID issuance. Phone Numbers: (504) 697-8899. . PHONE: I left a voice message 2 days ago and have not received a return call, as your recorded message says a caller would. For all other situations we understand the original promotion warrant takes time to receive for certain ranks. " A 15 percent reduction in foot traffic means approximately 500 less appointments per month and 6,000 less per year . The DD Form 1172-2 can be signed at a DEERS office by the sponsor, or it can be digitally signed using a CAC. Acceptable Identification Examples Only contractors who have access to our facilities will be inputted into CVS. Of that total, 1,954 were dependents and retirees, which is the largest demographic that will benefit from the new online renewal process. Force Management(Evals/SDAP/Duty Status/UIF & Adverse Actions, etc. Click here to download a PDF file of the Valid Forms of Identification. Click on the link (you can also access appointment website from your mobile phone) 2. He answered my questions and was extremely helpful . Cntr. Be proactive and make an appointment if you know your identification card is expiring; however,ID cards will not be renewed if they are greater than 30 days from their expiration date. Way better alternative than the one on Corinne Dr. For lost CAC Cards, documentation from sponsoring agency reporting it lost. Customer Service Phone: 937-522-3664 E: wpidcards@us.af.mil Career Development E: 88mss.dpmv@us.af.mil Force Management E: 88mss.dpmo@us.af.mil 2000 Allbrook Drive Bldg. An online ID Card Office Locator & Appointments tool is available to help you locate a DEERS/RAPIDS ID card office near you that can update your CAC, or manage sponsor or family member ID card information. Please schedule one (1) appointment for every two (2) IDs under the same record. With either of these services, you have the ability to complete the DD-Form 1172-2 and digitally sign it. In order to receive quicker service, please take advantage of our appointment system. We reserve the right to refuse service if a situation is considered inappropriate. If you no longer wish to keep your appointment, please visit the website above to cancel, or call the ID Card Center at (703) 784-2750 for assistance, so that your appointment slot can become available for someone who needs it. Masks are still required for any patron who has not yet received their second vaccination shot within ten days of their visit or their initial shot of the Johnson & Johnson vaccine. Walk-in. Please note: the MPF will be closed to all customers on the last Friday of every month, all Federal Holidays and AMC down days. All DEERS offices accept appointments via phone and now online at: https://idco.dmdc.osd.mil/idco/ MAP of DEERS locations: . We can no longer enter any information into DEERS for civilian employees. Contact the DMDC Support Center (DSC) User Help Desk at 1-800-477-8227. Monday - Thursday: 0700-1600 (Closed for lunch 1145-1300) Mr. Spencer Atkinson Office hours, appointment information, ID issuance, list of acceptable identity documents, and other information can be found on our DEERS Information Flyer. Please do not hesitate to contact our office or your local ID Card Center for eligibility if MCAS Miramar is not the closest to you go online to locate the nearest DEERS/Rapids Site at:http://www.dmdc.osd.mil/rsl/owa/home. Carl.swenson@usmc.mil Closed on federal holidays/holiday liberty periods, Emergency:Command Duty Officer, Bldg. The next Generation (new style) ID cards are now available for those members. Appointments can only be made online at:https://idco.dmdc.osd.mil/idco/. For CAC, DEERS and ID Cards (Not Passports), Hours of Operation 90 Day Renewal Policy The wait times will vary depending on the number of customers waiting before you, and also on the type of service and processing times for each customer. Louisiana Public Affairs Office 6400 St. Claude Ave. New Orleans, LA 70117 Contact Us. ): 99FSS.FSPM.ForceManagement@us.af.mil At this time, we ask that customers communicate with us via email. Expiring or expiredCAC (must have two forms of other valid ID Unexpired with Photo e.g. All CAC Pin Resets on Camp Lejeune are conducted at JRRRC. Frank A. handled my reup quickly and very efficiently . Scheduling for Multiple IDs/Transactions To ensure the appropriate amount of time is booked to complete multiple ID Cards or transactions, please book back to back appointments. To remove a spouse the divorce decree is needed to remove them from the sponsors record. We begin accepting walk-ins upon opening at 0730 and will take as many as we can serve. Contact the document issuing facility to obtain authentication certification. If a system outage occurs on the day of your appointment, you will receive priority ticket to be used at a later date. Operational Sponsor (OpSonsor) for the Twentynine Palms Individual Mobilization Augmentee (IMA) Detachment and administrative support for Active Duty for Operational Support (ADOS) orders and Reserve Marines. It's actually faster to get a new CAC at Edwards (2 hours away) then it is to get one here. with an Indefinite ID card by online appointment only. 1000.13, (1/23/2014); DoDM 1000.13-M-V1, (1/23/2014); DoDM 1000.13-M-V2, US Marine Corps: (refer to AFI 36-3026 IP, also known as MCO 5512.11D, page 172). Click here to schedule an appointment now. Mr. Carl Swenson Walk-ins from 0930-1330 everyday except Wednesdays. As part of the Heath Care reform, there is now a Tricare Young Adult program available for your dependents. As a reminder, DEERS/IDCC personnel do not handle questions with regards to TRICARE. In order to verify your eligibility for issuance of a Command Access Card (CAC) or another type of ID, you must present two (2) valid forms of identification. US Air Force: DFAS-PMJPD/DE, 6760 East Irvington Place, Denver, CO 80279, telephone (303) 676-7907. Our mission is to provide enrollment in the Defense Enrollment Eligibility Reporting System (DEERS), issue Common Access Cards (CAC) and/or official Identification Cards to all active, reserve and retired service members, service member families, and civilian and contractor employees.

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